Our Service Centre team are made up of:
Erik Baxendale: Service Centre Manager
Parveen Saini: Customer Service Advisor
James Prime: Workshop Controller
Andrew Thompson: Parts Supervisor
As part of our commitment to our customers we have created an official customer complaint handling procedure, this gives clarity to our customers as to how they will be dealt with in the unfortunate situation of a complaint:
We’d Love Your Feedback On Our Services. We appreciate customers providing us feedback on the service that we provide to them. Why not visit the Approved Workshop Scheme website and tell us what you think. You also have the chance to win £150.00 for providing feedback via AWS. Go to the AWS Customer Satisfaction Survey to have your say.