About Erwin Hymer Centre Travelworld
Our Purpose, Vision & Core Values
Our Purpose
Passionately specialising in the world’s finest leisure vehicles, to inspire a
lifetime of adventures.
Our Vision
Accelerating the quality of every customer’s leisure vehicle experience.
Our Core Values
Core values are what support our vision, shape the culture and reflect what our company values.
They are the essence of our company’s identity – the principles, beliefs or philosophy of values. Our core values are made up as follows:
Quality
We provide outstanding products and unsurpassed service that, together, deliver premium value to
our customers.
One Team
Teamwork with one vision, we work together to deliver total satisfaction to our customers.
Continuous Improvement
To develop our expertise and capability, we have a committed plan to advance our extensive
knowledge and customer service.
Passion
We inspire and encourage every member of our team to be passionate about living our purpose and
loving the products we sell and the benefits they bring to our customers.
To Innovate
We actively encourage and nurture a culture where team members can ask WHY? We constantly
drive to push industry boundaries and stay ahead of the curve.
Integrity
We constantly strive to earn the trust of everyone we touch on our journey for excellence.
Customer Delight
Every team member continually focused that the success of any action is to
achieve customer delight.
We not only want to retain our customer we want to turn them into Advocates
of the business.
Our Awards, Accreditations & Certifications
Preferred Dealer Scheme
This new initiative which launched in February 2016, was built to give Club members access to a trusted and reputable network of dealers throughout the UK.
Our Awards
We are delighted to have won many awards over the past few years across both the local region and nationally and traversing both business and industry awards.
Our Certifications & Accreditations
In addition to Preferred Dealer Scheme we have a range of other certifications and accreditations across both sales and service, including NCC Approved Workshop status and Fiat Professional.
Brand Story, Key Management & Our Showrooms
Our Brand Story
We’ve come a long way in the past 40 years. The Edwards family have been serving the leisure vehicle industry in one way or another since 1964. There have been plenty of changes along the way.
Our Key Personnel
Our key personnel covering sales, customer services, service centre, windscreens, accessories and parts have a rich wealth of experience and are supported by a tremendous team with core principles, visions and values.
Our Showrooms
Our purpose built state-of-the-art showrooms and service centre (and new Erwin Hymer Centre Travelworld) is based conveniently just off the M6 at Junction 14.
Regular Company News and Press Centre
Company News
We always have plenty going on within the business, whether it be training events for the team, celebrating milestones, launching new models and brands, organising shows, or providing new services and products. We share our news regularly via our ‘Company News’ section.
Our Press Centre
We have a dedicated area where we share our press releases for journalists and bloggers who want to be kept informed about the latest happenings from Erwin Hymer Centre Travelworld.