If you’ve bought a motorhome from Erwin Hymer Centre Travelworld in the last four years, then you can have your say on your experience – and possibly bag a free holiday in the process.
The well-respected Camping and Caravanning Club has launched its annual Owner Satisfaction Survey to gauge how manufacturers and dealerships are performing.
The survey is run in partnership with Practical Caravan and Practical Motorhome magazines and form the basis of the Owner Satisfaction Awards, which were due to be held in January but have now been postponed. The surveys will now close on 20 August 2021.
Anyone who takes just five minutes of their time to complete a survey will be entered into a draw for a chance to win one of three great stays.
Ross Edwards, managing director at Erwin Hymer Centre Travelworld, said: “The Camping and Caravanning Club Owner Satisfaction Survey is very important to us.
“It’s a great way for us to receive vital information about which of our products and services are delivering on expectations and where, if anywhere, improvements can be made.
“This year has been an unusual year and we’ve had to change how we work in some cases. We’d be interested to hear how we’ve fared.
“We are determined to offer ‘best in the business’ service. We’re confident that the service we provide is of a very high standard, but we’re always looking at ways to improve and evolve.”
Anyone who has bought either a new or used motorhome or campervan since January 2017 can take the survey.
Everyone who does so will be in with a chance of winning one of three stays on a Camping and Caravanning Club site.
Whether you fancy a week of peaceful relaxation in Ceredigion, stunning scenery in North Yorkshire or a road trip to the Scottish Highlands, you’ll have plenty of beautifully maintained sites to choose from should you strike it lucky.
Sarah Wakely, editor-in-chief at Practical Caravan and Practical Motorhome magazines, said: “This extraordinary year has seen a significant growth in interest in caravanning, motorhoming and camping.
“The Owner Satisfaction Awards celebrate the best manufacturers and dealerships as scored by owners themselves, and the results are a great starting point when researching a new purchase. For those looking to buy a new tourer or awning for the year ahead, our past results are the perfect place to begin.”
Visit http://www.campingandcaravanningclub.co.uk/ownersatisfaction to complete the survey.