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Customer services

Customer services

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Travelworld has always prided itself with industry leading customer service, whether this is through the purchasing experience or bringing your motorhome into our state of the art Service Centre for servicing or repairs.  We are continually striving to improve our service to you (our customer) and the process it follows to make  your experience the best it can possibly be!

Our Service Centre team are made up of:

Erik Baxendale:                 Service Centre Manager

Annabel Edwards:           Customer Care Manager

Parveen Saini:                   Customer Service Advisor

Stephanie Mantle:          Customer Service Advisor

James Prime:                     Workshop Controller

Andrew Thompson:        Parts Supervisor

 

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As part of our commitment to our customers we have created an official customer complaint handling procedure, this gives clarity to our customers as to how they will be dealt with in the unfortunate situation of a complaint:

We'd Love Your Feedback On Our Services. We appreciate customers providing us feedback on the service that we provide to them. Why not visit the Approved Workshop Scheme website and tell us what you think. You also have the chance to win £150.00 for providing feedback via AWS. Go to the AWS Customer Satisfaction Survey to have your say.

CALL 0844 880 4938 ORSend us an enquiry

It's All About Service

Travelworld Motorhomes prides itself on uncompromising Customer Service and offering a complete motorhome experience.

It's All About Service